TY  - BOOK
AU  - Mehta, Nick
AU  - Murphy, Lincoln
AU  - Steinman, Dan
TI  - Customer success : how innovative companies are reducing churn and growing recurring revenue
SN  - 9788126563340
U1  - 658.812 
PY  - 2016///
CY  - New Delhi: 
PB  - Wiley India
KW  - business and economics
KW  - customer services
KW  - cutomer relation
KW  - organizational behavior
KW  - success in business
ER  -