Morgan, Rebecca <br/><br/>
Calming upset customers : stay in control in any situation 
by Rebecca Morgan 
 - New Delhi:   Viva Books Private Limited  2011 
 - 85p., app.  23 cm x 15 cm 
<br/><br/><label>ISBN: </label>9788130918181 
<br/><br/><label>Subjects--Topical Terms: </label><br/>customer<br/>manager
<br/><br/><label>Dewey Class. No.: </label>658.812  / MOR