TY  - BOOK
TI  - Successful service operations management (with CD)
SN  - 9788131517734
U1  - 658.812 
PY  - 2017///
CY  - Delhi: 
PB  - Cengage Learning India Private Limted
KW  - formulation strategy
KW  - internet strategies
KW  - outsouring
KW  - servie quality
KW  - strategi positioning
KW  - supply and demand
ER  -