The IBM way : insights into the world's most successful marketing organization
by F. G. Buck Rodgers, with Robert L. Shook
- New York: Harper and Row Publishers 1986
- xiv, 235p., app., ind. 24 cm x 17 cm
0060155221
building a superior marketing organisation case studies computers creating a totally sales-oriented environment everybody sells electronic office machines entrepreneurial spirit future oriented marketing leadership marketing responsive to the customer service solution minded selling