TY - BOOK AU - Rodgers, F. G. Buck TI - The IBM way : insights into the world's most successful marketing organization SN - 0060155221 U1 - 338.7610040973 PY - 1986/// CY - New York: PB - Harper and Row Publishers KW - building a superior marketing organisation KW - case studies KW - computers KW - creating a totally sales-oriented environment everybody sells KW - electronic office machines KW - entrepreneurial spirit KW - future oriented marketing KW - leadership KW - marketing KW - responsive to the customer KW - service KW - solution minded selling ER -