TY - BOOK AU - Weymes, Pat TI - Creating customers : how to increase sales through non-technique selling SN - 9788175545892 U1 - 658.85 PY - 2010/// CY - London: PB - Kogan Page Limited KW - buyers perception KW - customer care KW - customer relations KW - exercises KW - forecasting sales KW - increasing selling productivity KW - negotiating KW - problems KW - sales personality KW - selling ER -