TY - BOOK AU - Pongiannan, K. TI - Advertising and brand building : principles and case studies SN - 9788177083156 U1 - 659.1 PY - 2012/// CY - New Delhi: PB - New Century Publications KW - brand equity KW - case studies KW - celebrity advertising KW - consumer behaviour KW - CRM KW - customer satisfaction KW - Nepal KW - perference KW - sensory branding in marketing KW - service quality KW - small and medium enterprises KW - television advertising ER -