Klassen, Robert D. (ed.) <br/><br/>
Cases in operations management : building customer value through world-class operations 

 - New Delhi:   Sage Publications India Pvt. Ltd.  2007 
 - x, 425p., ref.  24 cm x 18 cm 
<br/><br/><label>ISBN: </label>9788178298641 
<br/><br/><label>Subjects--Topical Terms: </label><br/>case studies<br/>developing world class operation<br/>developing world class operation<br/>industrial management<br/>operations strategy<br/>planning and control<br/>process design<br/>process design<br/>production management<br/>project management<br/>quality<br/>supply chain management
<br/><br/><label>Dewey Class. No.: </label>658.5  / CAS