TY - BOOK AU - Super, Carol TI - Selling without selling : 4 1/2 steps to success SN - 9788184975413 U1 - 658.85 PY - 2012/// CY - New Delhi: PB - BPI India Pvt. Ltd. KW - building rapport with potential clients KW - creating a successful presentation KW - prospecting KW - selling ER -