TY - BOOK AU - Quattrocchi-Oubradous, Xavier AU - Bal, Charles TI - Emoti-coms : a marketing guide to communicating through emotions : from shouting to singing your message SN - 9789381639061 U1 - 659.1019 PY - 2011/// CY - London: PB - ProLibris Publishing KW - advertising KW - consumer behavior KW - emotions KW - marketing KW - persuasion KW - psychological aspects ER -