Watson, Gillian Managing for results by Gillian Watson and Kevin Gallagher - 2nd ed. - New Delhi: Viva Books 2016 - xiv, 330p., ind. 24 cm x 17 cm ISBN: 9789385919091 Subjects--Topical Terms: customer relationsmanagementmanagement sciencepersonnel management Dewey Class. No.: 658 / WAT