TY - BOOK AU - Sharma, Venke AU - Kharas, Hushidar TI - The indestructible brand : crisis management in the age of social media SN - 9789386446794 U1 - 658.4056 PY - 2017/// CY - New Delhi: PB - Sage Publication KW - brand name product KW - management KW - product management KW - public relations KW - social media ER -