Rai, Urmila <br/><br/>
Effective communication 
by Urmila Rai and S. M. Rai 
 - 3rd ed. 
 - Mumbai:   Himalaya Publishing House  2003 
 - 346p.  24 cm x 18 cm 
<br/><br/><label>Subjects--Topical Terms: </label><br/>case studies<br/>channels<br/>communication concepts<br/>compalints<br/>enquiries<br/>interviews<br/>job applications<br/>letters<br/>listening<br/>mail<br/>media<br/>non verbal communication<br/>orders<br/>speeches
<br/><br/><label>Dewey Class. No.: </label>001.54  / RAI