Fitch, Brian D. <br/><br/>
Law enforcement interpersonal communication and conflict management : the IMPACT model 

 - Los Angeles, CA:   Sage Publications  2016 
 - xiii, 138p., bib., ind.  23 cm x 15 cm 
<br/><br/><label>ISBN: </label>9781506303376 
<br/><br/><label>Subjects--Topical Terms: </label><br/>conflict management<br/>interpersonal communication<br/>law enforcement<br/>police-community relations
<br/><br/><label>Dewey Class. No.: </label>363.2  / FIT