TY  - GEN
AU  - Edvardsson, Bo (ed.)
AU  - Tronvoll, Bard (ed.)
TI  - The palgrave handbook of service management
SN  - 978-3030918279
PY  - 2022///
CY  - Cham
PB  - Palgrave Macmillan
KW  - operations research and decision theory
KW  - innovation and technology management
ER  -