TY  - BOOK
AU  - Birla, Madan
TI  - FedEx delivers : how the world's leading shipping company keeps innovating and outperforming the competition
SN  - 0471715794
U1  - 388.044 
PY  - 2005///
CY  - New Jersy: 
PB  - John Wiley and Sons, Inc.
KW  - employee
KW  - engage employee in the enterprise
KW  - express service
KW  - Federal Express Corporation
KW  - management
KW  - performance culture
ER  -