TY  - BOOK
AU  - Toivonen, Marja
TI  - Service Innovation : novel ways of creating value in actor systems
SN  - 978-4-431-54922-2
U1  - 658.4062 
PY  - 2016///
CY  - Tokyo: 
PB  - Springer
KW  - business
KW  - data processing
KW  - information technology
KW  - management
KW  - service industries
KW  - service industries-management
UR  - http://link.springer.com/book/10.1007/978-4-431-54922-2
ER  -