TY - BOOK AU - Robier, Johannes, TI - UX Redefined SN - 978-3-319-21062-9 U1 - 658.8342 PY - 2016/// CY - New York: PB - Springer KW - business KW - consumer behavior KW - customer loyalty KW - electronic commerce KW - marketing KW - sales management UR - http://link.springer.com/book/10.1007/978-3-319-21062-9 ER -