TY  - BOOK
AU  - Fearn-Banks, Kathleen
TI  - Crisis communications : a casebook approach
SN  - 9781317410416
U1  - 659.2 
PY  - 2010///
CY  - New York: 
PB  - Routledge
KW  - advertising
KW  - crisis management
KW  - public relations-management
UR  - http://ebookcentral.proquest.com/lib/micgujarat-ebooks/detail.action?docID=4626125
ER  -