TY - BOOK AU - Young, Richard O. TI - Persuasive communication : how audiences decide SN - 9781317417170 U1 - 658.45 PY - 2017/// CY - New York: PB - Routledge KW - business KW - business communication KW - communication UR - http://ebookcentral.proquest.com/lib/micgujarat-ebooks/detail.action?docID=4595176 ER -