TY - BOOK AU - Shiver, Warren; Perla, Michael TI - Seven steps to sales force transformation: driving sustainable change in your organization SN - 978-1-137-54805-4 U1 - 658.8102 PY - 2016/// CY - New York: PB - Palgrave Macmillan KW - business KW - business strategy KW - innovation KW - leadership KW - management KW - technology UR - http://link.springer.com/book/10.1057/9781137548054 ER -