Gilmore, Audrey <br/><br/>
Services marketing and management 

 - New Delhi  Respones Books  2003 
 - 215p., ind., 23 cm x 16 cm 
<br/><br/><label>ISBN: </label>0761941584 
<br/><br/><label>Subjects--Topical Terms: </label>--service industries--marketing--management--organisation influences--internal marketing
<br/><br/><label>Dewey Class. No.: </label>658.8