Keep your customers: How to stop customer turnover, improve retention and get lucrative, long-term loyalty
- Morgan James Publishing, 2020.
- xix, 200p., bib., 22 cm X 14 cm
Recommended by: Mayank Kumar
Contents:
Part I: Loyalty Is Lucrative Part II: Target Your Most Lucrative Customers Part III: Use Your Customer Lifecycle to Build Loyalty Part IV: Prepare Your Team for Lucrative Loyalty Part V: Putting It All Together Acknowledgements Keep Connected and Your Bonus Material About the Author: Ali Cudby