Spencer-Oatey, Helen <br/><br/>
Intercultural politeness: Managing relations across cultures 

 - Cambridge:  Cambridge University Press,  2023. 
 - xiv, 392p., glos., ref., ind., 23 cm X 15 cm 
<br/><br/> Recommended by: Manisha Shelat 
<br/><br/> Content:<br/><br/>1. Introduction; Part I. Conceptual Foundations: 2. Conceptualising politeness; 3. Conceptualising culture; Part II. Evaluating Politeness across Cultures: 4. Overview of the politeness evaluation process; 5. Contextual assessments and culture; 6. Norms, expectations and culture; 7. Evaluation warrant 1: culture and the bases of rapport; 8. Evaluation warrant 2: culture and conceptions of the socio-moral order; 9. Making judgements and culture; 10. Application: data analysis sample and practice; Part III. Managing Politeness across Cultures: 11. Managing politeness across cultures: an overview; 12. Responding to offencess and restoring relations; 13. Dealing with disagreement and conflict; 14. Maintaining smooth intercultural relations; 15. Initiating and fostering positive intercultural relations; Part IV. Implications and Concluding Comments: 16. Implications for politeness theory; 17. Implications for the intercultural field. 
<br/><br/><label>ISBN: </label>978-1316628638 
<br/><br/><label>Subjects--Topical Terms: </label>--intercultural communication--cross-cultural studies--interpersonal relations--cross-cultural studies--courtesy
<br/><br/><label>Dewey Class. No.: </label>303.482