Mastors, Pat <br/><br/>
Design to survive : 9 ways an IKEA approach can fix health care & save lives 

 - New York  Morgan James Publishing,  2013 
 - xxiv, 195p., note., 22 cm X 14 cm 
<br/><br/> Recommended by: Shailendra Raj Mehta 
<br/><br/> Content:<br/><br/>Introduction: My Story; 1 we would always feel welcome; 2 instructions would be understandable to a fifth grader; 3 a one-stop website would help us learn, connect, and plan; 4 we'd get tools for success when we walked in the door; 5 we customers would have to roll up our sleeves and help; 6 prices would be clearly marked ... and we'd pay our own bills; 7 the team that serves us would act more team-like; 8 hackers (the good kind) would thrive; 9 it would live to innovate; Final Thoughts Afterword by Pat Mastors and Michael MillensonResources;  
<br/><br/><label>ISBN: </label>9781614484332 
<br/><br/><label>Subjects--Topical Terms: </label>--health & fitness--diseases general--health care issues--business & economics
<br/><br/><label>Dewey Class. No.: </label>362.10973