Cochrane, Patricia M. <br/><br/>
Outbound telephone selling : a management manual 
by Patricia M. Cochrane 
 - England:   Gower Publishing Limited  1999 
 - xi, 168p., ind.  24 cm x 16 cm 
<br/><br/><label>ISBN: </label>0566080893 
<br/><br/><label>Subjects--Topical Terms: </label><br/>essential skills<br/>positive telephone selling<br/>telemarketing<br/>telephone selling<br/>telephone strategy
<br/><br/><label>Dewey Class. No.: </label>658.84  / COC