TY  - BOOK
AU  - Ruff, Peter
AU  - Aziz, Khalid
TI  - Managing communications in a crisis
SN  - 0566082942
U1  - 658.45 
PY  - 2003///
CY  - Hampshrie: 
PB  - Gower Publishing Limited
KW  - communication in organisations
KW  - corporations
KW  - crisis management
KW  - crisis team
KW  - internal audiences
KW  - lobbying
KW  - media works
KW  - public relations
KW  - spokesperson
KW  - understanding crisis
ER  -