The culture map: Decoding how people think, lead, and get things done across cultures
- New York: Public Affairs, 2014.
- viii., 277 p. ack., notes., & ind. 21 cm X 14 cm
Recommended by: Vimarsh Soni --------------------------------------------
Introduction: Navigating cultural differences and the wisdom of Mrs. Chen Listening to the air : communicating across cultures The many faces of polite : evaluating performance and providing negative feedback Why versus how : the art of persuasion in a multicultural world How much respect do you want? : leadership, hierarchy, and power Big D or Little d : who decides, and how? The head or the heart : two types of trust and how they grow The needle, not the knife : disagreeing productively How late is late? : scheduling and cross-cultural perceptions of time Epilogue: Putting the culture map to work Acknowledgments Notes Index
978-1610392761
--Communication in management--Diversity in the workplace--Interpersonal relations--Multiculturalism--Psychology, Industrial