Richardson, Linda <br/><br/>
Stop telling, start selling : how to use customer-focused dialogue to close sales 
by Linda Richardson 
 - 2nd ed. 
 - New York:   McGraw-Hall Companies  1998 
 - xii, 265p., ind.  23 cm x 15 cm 
<br/><br/><label>ISBN: </label>0070525587 
<br/><br/><label>Subjects--Topical Terms: </label><br/>interpersonal communication<br/>products<br/>sales strategy<br/>selling
<br/><br/><label>Dewey Class. No.: </label>658.85  / RIC