TY  - BOOK
AU  - Richardson, Linda
TI  - Stop telling, start selling : how to use customer-focused dialogue to close sales
SN  - 0070525587
U1  - 658.85 
PY  - 1998///
CY  - New York: 
PB  - McGraw-Hall Companies
KW  - interpersonal communication
KW  - products
KW  - sales strategy
KW  - selling
ER  -