Sisk, Kathy <br/><br/>
Successful telemarketing : the complete handbook on managing a profitable telemarketing call center 
by Kathy Sisk 
 - New York:   McGraw-Hill, Inc.  1995 
 - xxi, 495p., ind.  24 cm x 19 cm 
<br/><br/><label>ISBN: </label>0070577048 
<br/><br/><label>Subjects--Topical Terms: </label><br/>customer services<br/>effective call center<br/>forms<br/>interpreting narrowing overcoming<br/>manager's template<br/>scripts<br/>setting stage<br/>software hard ware selection<br/>staff<br/>telemarketing<br/>TSR presentation
<br/><br/><label>Dewey Class. No.: </label>658.84  / SIS