TY  - BOOK
AU  - Chambers, Harry E.
TI  - Effective communication skills : for scientific and technical professionals
SN  - 0738202878
U1  - 302.23 
PY  - 2001///
CY  - Cambridge: 
PB  - Perseus Publishing
KW  - communication skills
KW  - criticismealing with customers
KW  - technical information
ER  -