TY - BOOK AU - Bird, Drayton TI - Marketing insights and outrages SN - 0749414316 U1 - 658 PY - 2000/// CY - London: PB - Kogan Page KW - advertising KW - BRIC-A-BRAC KW - creative KW - customer KW - establish facts KW - fails KW - good ideas KW - great minds KW - junk KW - loyal KW - money KW - wonders of technology ER -