TY - BOOK AU - Jolly, Adam (ed.) TI - Managing corporate reputations SN - 0749434880 U1 - 659.29 PY - 2001/// CY - London PB - Kogan Page Limited KW - communication KW - communities and gains KW - corporate reputations KW - expectations KW - impacts KW - public policy and regulators KW - responses ER -