TY - BOOK AU - Lashley, Conrad AU - Lee-Ross, Darren TI - Organisation behaviour for leisure services SN - 0750657820 U1 - 658.4 PY - 2003/// CY - Oxford: PB - Butterworth-Heinemann KW - culture KW - diversity management KW - effective communication KW - hospitality KW - leadership KW - leisure KW - leisure industry KW - organisational behavior KW - politics KW - structure and design KW - tourism services KW - United States ER -