Sheth, Jagdish N. (ed.)

Handbook of relationship marketing - New Delhi: Sage Publications India Pvt. Ltd., 2000. - xvi, 660p., ind. 24 cm x 16 cm

0761918108


conceptual
customer profitability
information technology
mass market
membership customer
relationship marketing
research implications
strategic alliances
teaching
theoretical foundations

658.8 / HAN