TY  - BOOK
AU  - Friedman, Harry J.
TI  - No thanks, I am just looking ! : professional retail sales techniques for turning shoppers into buyers
SN  - 0787295493
U1  - 658.87 
PY  - 1992///
CY  - Iowa: 
PB  - Kendall Hunt Pub Co Publishing
KW  - customer service point
KW  - daily Precheck
KW  - knowledge is power
KW  - opening lines
KW  - opening the sale
KW  - probing
KW  - probing questions
KW  - QAS
KW  - retailing
ER  -