Banks, Drew <br/><br/>
Customer . community : unleashing the power of your customers base 
by Drew Banks and Kim Daus foreword by Scott Cook 
 - San Francisco:   Jossey-Bass  2002 
 - xxiii, 254p., notes, Ind.  24 cm x 16 cm 
 - The Jossey-Bass business and management series .
<br/><br/><label>ISBN: </label>078795621X 
<br/><br/><label>Subjects--Topical Terms: </label><br/>customer community<br/>customer relations<br/>electronic commerce<br/>market segmentation
<br/><br/><label>Dewey Class. No.: </label>658.812  / BAN