The power to predict : how real-time businesses anticipate customer needs, create opportunities, and beat the competition
by Vivek Ranadive
- New York: McGraw-Hill 2006
- xv, 239p., glos., ind. 24 cm x 16 cm
0070616027
answering Telco's call business consumer satisfaction customer services data processing energy efficiency excellence in financial services management management powering retail and consumer goods predictive battlespace predictive business in healthcare and life science predictive business today real-time data processing selling transportation and logistics