TY - BOOK AU - Stone, Bob AU - Wyman, John TI - Successful telemarketing : opportunities and techniques for increasing sales and profit SN - 0844231347 U1 - 658.87 PY - 1989/// CY - Illinois: PB - NTC Business Books KW - advertising process KW - database KW - fundraising process KW - GE answer center KW - market research KW - mathematics KW - organisation decision KW - sales center KW - sales promotion process KW - selling process KW - telemarketing KW - trading process ER -