Marketing encyclopaedia : issues and trends shaping the future editedby Jeffrey Heilrunn - Lincolnwood: NTC Business Books 1995 - x, 348p., ind. 23 cm x 16 cm

0844235938


analysis
creative communications
customer service strategies
future of marketing
information collection
marketing channels
micro marketing
micro markets
new products
selling systems
services
strategic marketing management
total quality management

658.003 / MAR