TY - BOOK AU - Mason, J. Mason AU - Burns, David J. TI - Retailing SN - 0873935357 U1 - 658.87 PY - 1998/// CY - Houston: PB - Dame Publications KW - buying and inventory management KW - customer services KW - decision support systems KW - demographic, social, competitive and technological KW - franchising KW - human resources plan KW - lifestyle merchandising KW - merchandise planning and control KW - organising and financing the retail enterprise KW - performance evaluation KW - promotion KW - retailing KW - selling KW - strategic retail management KW - understanding the consumer ER -