TY - BOOK AU - Kami, Michael J. TI - Trigger points SN - 0071007709 U1 - 650.1 PY - 1988/// CY - Singapore: PB - McGraw Hill Book Co. KW - action proposals KW - case study KW - decision making KW - gap analysis KW - management KW - pyramid thinking KW - strategy KW - trigger points ER -