TY - BOOK AU - Nash, Edward L. (ed.) TI - The direct marketing handbook SN - 0071127291 U1 - 658.84 PY - 1992/// CY - Singapore PB - McGraw Hill Inc. KW - analysis KW - applications KW - broadcast KW - customer loyalty programmes KW - database KW - direct marketing KW - law KW - media KW - planning KW - print KW - production KW - strategy KW - tactics KW - telemarketing ER -