TY - BOOK AU - Phillips, Jack J. TI - Handbook of training evaluation and measurement methods SN - 1850918732 U1 - 658.3125 PY - 1990/// CY - London: PB - Kogan Page Limited KW - analysis KW - cost KW - data collection KW - evaluation KW - evaluation design KW - evaluation methods and mechanics KW - factors affecting program results KW - human resource development KW - instruments design KW - management influence KW - measurement KW - need KW - return KW - success ER -