Knapp, Duane E. The brand mindset : how companies like Starbucks. Whirlpool, and Hallmark Became genuine brands and other secrets of branding success by Duane E. Knapp - New York: McGraw Hill 2000 - xxiii, 277p., notes, ind. 24 cm x 6 cm ISBN: 007134795X Subjects--Topical Terms: advantageassessmentblueprintbrand strategybrandingbrandmindstculturalizationequitypromotiontools Dewey Class. No.: 658.827 / KNA