TY - BOOK AU - Wetherbe, James C. TI - The world on time : the management principles that made FedEx an overnight sensation SN - 1888232064 U1 - 658 PY - 1996/// CY - California: PB - Knowledge Exchange KW - change rule KW - everybody pitches in KW - hesitates KW - image KW - memphis round midning KW - ounce of inspiration is worth pound of control KW - rewards are absolutely positively everything KW - silver lining KW - software equals savings, service, sales KW - winning culture has many cutures KW - you can never, ever, do enough for your people ER -