Mittal, Banwari <br/><br/>
ValueSpace : winning the battle for market leadership : lessons from the world's most admired companies 
by Banwari Mittal and Jagdish N. Sheth. 
 - New York:   McGraw Hill  2001 
 - xiii, 265p., notes, ind.  24 cm x 16 cm 
<br/><br/><label>ISBN: </label>0071375279 
<br/><br/><label>Subjects--Topical Terms: </label><br/>consumer satisfaction<br/>customer relations
<br/><br/><label>Dewey Class. No.: </label>658.812  / MIT