TY - BOOK AU - Cardy, Robert L. TI - performace management : concepts, skills and exercises SN - 8120325842 U1 - 658.3 PY - 2004/// CY - New Delhi: PB - Prentice Hall of India Private Limited KW - dealing with feedback KW - diagnosis KW - employees rating KW - evaluation KW - feedback KW - improving performance KW - performance KW - performance management process KW - performance standards ER -