Consumer behaviour : building marketing strategy
by Del I. Hawkins, Roger J. Best, Kenneth A. Coney and Amit Mookerjee
- 9th ed.
- New Delhi: Tata McGraw-Hill Publishing Company Limited 2004
- xxv, 867p., ill., bib., ref. 27 cm x 18 cm
0072536861
attitudes and influencing attitudes brand image case studies changing american society : values consumer behavior consumer behavior consumer behaviour and marketing regulations consumer decision process cross-cultural variations in consumer behaviour external influences families and household global cultures information search internal influences learning, memory and product positioning market surveys marketing strategy motivation, personality,and emotion organizations as consumer outlet selection and purchase perception postpurchase processes, customer satisfaction, customer commitment self concept and lifestyle sub cultures United States